FAQ's

Products

How do I use essential oils?

Using essential oils is easy and versatile. You can:

• Diffuse: Add a few drops to an essential oil diffuser to disperse fragrance into the air.
• Massage: Dilute essential oils with a carrier oil and apply to your skin for a soothing massage.
• Bath: Add a few drops to your bath for a relaxing soak.
• Inhalation: Inhale directly from the bottle or add a few drops to a bowl of hot water and breathe in the steam.
• Room Spray: Create your room spray by mixing essential oils with water in a spray bottle.

Are your essential oils pure and natural?

Yes, our essential oils are sourced from high-quality, natural ingredients. We prioritize purity and authenticity, ensuring that our essential oils are free from additives and chemicals.

What are carrier oils, and how do I use them?

Carrier oils, such as coconut, jojoba, or almond oil, are used to dilute essential oils before applying them to the skin. To use, mix a few drops of essential oil with a carrier oil in a suitable container and apply as desired.

How long do your essential oil diffusers run?

The runtime of our diffusers varies depending on the model and settings. Most of our diffusers offer continuous runtimes of 4-6 hours. Please refer to the specific product description for more details.

Shipping

Do you offer international shipping?

Currently, we only offer shipping within the United Kingdom. We are working to expand our shipping options in the future.

Returns

What is your return policy?

Please refer to our Returns and Cancellations page for detailed information about our return policy and how to initiate a return.

Customer Service

How can I contact your Customer Service Team?

You can reach our Customer Service Team at contact@aromahaven.co.uk. We are here to assist you with any questions or concerns you may have.