Privacy Policy

Effective Date: 08/10/2023

Welcome to Aroma Haven. We value your privacy and are committed to protecting your personal information. This Privacy Policy is designed to provide you with a clear understanding of how we collect, use, and safeguard your personal data when you use our website. By accessing or using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect various types of personal information, including but not limited to:

  • Contact Information: Such as your name, email address, postal address, and phone number.
  • Payment Information: When you make a purchase, we may collect payment details such as credit card information.
  • Demographic Information: Such as your age, gender, and location.
  • User Account Data: If you create an account on our website, we may collect information associated with your account, including login credentials.
  • Device and Usage Information: Such as your IP address, browser type, device type, and the pages you visit on our website.
  • Communication Data: Information you provide when you contact us, such as emails or chat messages.

2. How We Use Your Information

We may use your personal information for various purposes, including:

  • Providing and improving our website and services.
  • Processing your orders and payments.
  • Personalising your experience.
  • Communicating with you, including responding to inquiries and sending relevant updates.
  • Analysing user behaviour and preferences to enhance our offerings.
  • Marketing and advertising our products and services.
  • Complying with legal obligations and protecting our rights and interests.

3. Data Security

We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

  • With service providers and partners who assist us in delivering our services.
  • To comply with legal obligations or respond to lawful requests from public authorities.
  • To protect our rights, privacy, safety, or property and that of our customers or the public.
  • In connection with a merger, acquisition, or sale of all or a portion of our assets.
  • With your consent.

5. Your Rights

You have certain rights concerning your personal data, including the right to access, rectify, or delete your information. To exercise these rights, please contact us at contact@aromahaven.co.uk. We will respond to your request within a reasonable timeframe.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences in your browser settings. For more information, please refer to our Cookie Policy.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the effective date will be revised accordingly.

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at contact@aromahaven.co.uk

Thank you for choosing Aroma Haven. We are dedicated to ensuring that your privacy is protected, and your personal information is handled with care. Your trust in us is greatly appreciated.