1. Overview

Welcome to Aroma Haven's Shipping and Returns Policy. We are committed to ensuring a smooth shopping experience from order placement to delivery.

2. Shipping Locations

Currently, Aroma Haven offers shipping within the United Kingdom.

3. Shipping Options & Times

• Standard Delivery (3–5 Days): Free for all orders.
• Next Working Day Delivery: Order by 1 pm (Mon-Thu), cost: £7.95.
• Weekend Delivery: Order by 1 pm (Friday), cost: £12.95.

4. Order Tracking

Once your order is dispatched, you’ll receive an email with a tracking link.

5. Returns Policy

We accept returns within 30 days of purchase. Items must be unused and in their original packaging.

6. Return Process

• Step 1: Email contact@aromahaven.co.uk with your order details.
• Step 2: Follow the provided return instructions.
• Step 3: Refund or exchange is processed after inspection.

7. Refunds & Exchanges

Refunds are issued to the original payment method upon approval. Exchanges are available based on stock availability.

8. Contact Us

For any queries, contact us at contact@aromahaven.co.uk.